Service Maintenance FAQs

Planned maintenance is scheduled for January 26th between the hours of 12:00 a.m. and 8:00 a.m.

We’re upgrading the fiber network to boost your service and keep things running smoothly.

The service window is scheduled for Sunday, Jan. 26, from 12:00 a.m – 8:00 a.m.

We’ll be working hard to make this downtime as short as possible. We do not anticipate disruptions beyond the 12:00 a.m – 8:00 a.m. window.

Yes, you will be notified in advance of any planned service outages.

In the event that you experience any unexpected outages, our team is here to help. Just give us a call at (614) 349-6390, option 2.

You can reach our support line at (614) 349-6390, option 2, or email support@weconnectdatacenter.com.